Frequently Asked Questions

• How long do these replacement filters last?

  As a general rule of thumb, the average household changes their filters at the following increments:

  5+ People: Every 9 months
  3-4 People: Every 12 months
  1-2 People: Every 15 months

  Keep in mind, factors like hard or highly contaminated tap water, as well as heavy usage, can require more frequent replacements.

• How do I change my filters?

  To make upkeep as easy as possible, all three filters have the same lifespan. So when it's time for a change, replace all three filters at the same time by twisting off the old filters and twisting on the new ones following the sequence indicated on your system's bracket.

  Need a visual? Click here to watch a short, step-by-step video tutorial.

• How can I save on replacement filters?

  Subscribe to autoship during checkout to get a 10% discount on every order. It's both easy and economical.

• Do replacement filters expire?

  Store your filters in a cool, dry spot and they won't expire. That's one of the perks of our autoship subscription: you can set your delivery frequency, so you never forget to change your filters. And if replacements arrive sooner than needed, rest assured they won't expire.