A: Actually, yes I did. I felt bad asking so many questions but the Clearly Filtered customer service team is so nice and it truly felt like they really wanted to help me get all of my answers.
I remember asking about all of the steps of the install before purchasing. I wanted to know everything there was to know and wanted to make sure we could do it ourselves.
I was chatting with someone from Clearly Filtered using their website chat feature and I found it so helpful that the person helping me had actually installed their own Under Sink System on their own sink, so they knew exactly what they were talking about and could answer my questions using first-hand knowledge of the process.
We were also confused about how the system was universal and would fit with our kitchen faucet.
All of the other systems like these we had done research on used an additional, smaller faucet that was installed—usually in the corner of the sink. It was hard to figure out exactly how it would fit and we were sure we didn't want to install a new faucet (or have to buy a new one) if ours wasn't compatible.
It was a big purchase so we wanted to make sure we got it right.
I asked the Clearly Filtered service member about this and they ensured me that it was 100% universal and because it attaches directly to the cold water line, which is the same size line for everyone, that was what made the filter system universal. And after installing it... they were 100% right!
So simple and so ingenious.